Community Roles

Grow With ARC.
Find Your Role.

ARC is a community where you grow by doing. Every role is an opportunity to develop real skills, build genuine relationships, and contribute to something that matters — and when you do, you earn a pin that shows where you have been.

The Pin System

Recognition That Means Something

ARC pins are not decoration. Each one represents something you have actually done — a role you have taken on, a skill you have built, a contribution the community recognises. They grow with you as you do.

ARC Pin System — TCN Level Pins, ARC Role Pins, Status Pins

Eight Ways to Contribute and Grow.

Each role comes with skills you will develop, a community that supports you, and an AI assistant you can call on when you need guidance. You do not need to be fully qualified to start — you just need to be willing to show up and learn.

ARC Role Pin

Concierge

The warmest welcome in the network

The Concierge is the welcoming face of the ARC community. They make first contact with new members, guide them to the right places, and connect them with a facilitator. This is an apprentice facilitator role — the closest working relationship to the facilitators in the network.

What you'll do

Be the first familiar face a new member meets. Listen to what they are looking for, help them find their footing, and connect them with the right people. You work closely with facilitators and get a front-row view of how the whole network operates.

A good fit if you enjoy

Strong interpersonal skills, empathy, genuine interest in people, basic ARC system knowledge.

What you'll develop

Community management, onboarding systems, network navigation, mentoring fundamentals, facilitator processes.

How you progress

Complete Concierge training, onboard 10 members successfully, receive facilitator sign-off.

Your learning pathway

Level 1 Foundation — Systems and Clarity of Direction

ARC Role Pin

Connector

Open doors for people across the network

Connectors build relationships across hubs and introduce people to each other when there is genuine alignment. They move conversations forward, link problems to solutions, and are the social engine of the ARC network.

What you'll do

Identify members whose needs match other members capabilities. Make introductions. Track outcomes. Facilitate deal flow and collaborative opportunities between spokes and hubs.

A good fit if you enjoy

Strong network awareness, ability to listen for needs, genuine interest in others success, trustworthiness.

What you'll develop

Relationship building, deal facilitation, network mapping, communication strategy, opportunity identification.

How you progress

Facilitate 5 successful introductions that lead to measurable outcomes, receive hub leader sign-off.

Your learning pathway

Level 1 Foundation — Systems and Leverage

TCN Level Pin

Deal Finder

Value Creator in the Marketplace

The Deal Finder is the intelligence layer of the TCN marketplace. They source profitable finds, share insights with the community, and identify opportunities others miss. Their contribution raises the knowledge base for every member.

What you'll do

Regularly source and share profitable reselling opportunities. Contribute to the Buyers Bible. Mentor newer members on spotting value. Operate as a trusted knowledge source within TCN.

A good fit if you enjoy

Strong sourcing instincts, reselling experience, willingness to share knowledge, research skills.

What you'll develop

Market intelligence, community contribution, teaching and knowledge transfer, systematic research.

How you progress

Contribute 20+ verified sourcing opportunities, complete TCN Level D ARCverseCity requirements.

Your learning pathway

Level 1 Foundation — Data-Driven Decisions

Status / Rank Pin

Builder

Creates Value Inside ARC

Builders are members who have moved beyond participating and are actively creating something inside ARC — a spoke, a project, a program, or a community. They are the engine of ARC growth.

What you'll do

Plan, launch, and operate a spoke or project within the ARC system. Follow the Stage Gate process. Build a community around a passion. Create income pathways for themselves and their community.

A good fit if you enjoy

Self-motivation, project management, community leadership, resilience, willingness to follow ARC systems.

What you'll develop

Business building, community leadership, system design, financial management, duplication strategy.

How you progress

Successfully launch a spoke to Grade D level with active members.

Your learning pathway

Level 2 Build — Execution Speed and Standardisation

ARC Role Pin

Facilitator

Develops People and Powers the Network

The Facilitator is the most important role in ARC. They are equity-holding, standards-bearing operators who train, guide, and certify members through the grade system. Each Facilitator earns a permanent stake in every hub their graduates form.

What you'll do

Run sessions and workshops. Guide members from Grade E through to Grade A. Certify completions. Maintain ARC standards. Build a network of graduates who form their own hubs over time.

A good fit if you enjoy

Deep ARC system knowledge, teaching ability, patience, high personal standards, track record of results.

What you'll develop

Education design, facilitation mastery, equity building, community governance, passive income architecture.

How you progress

Complete ARCverseCity all four levels, be certified by existing Facilitator, successfully guide 3 members to Grade D.

Your learning pathway

Levels 1-4 all required — full curriculum completion

ARC Role Pin

QC Officer

Keep the standard everyone else relies on

QC Officers are the quality guardians of the ARC network. They audit systems, monitor standards, track member experience, and escalate issues through the QC Hub. They ensure ARC remains something worth being part of.

What you'll do

Conduct regular system audits within their hub. Monitor Four Pillars data integrity. Report to QC Hub (02-07). Identify and escalate compliance issues. Maintain the ARC Verified standard.

A good fit if you enjoy

Attention to detail, integrity, systematic thinking, ability to give constructive feedback, process orientation.

What you'll develop

Audit methodology, quality system design, stakeholder communication, performance measurement, standards governance.

How you progress

Complete QC Hub training, conduct 3 audits under supervision, receive 02-07 certification.

Your learning pathway

Level 2 Build — Attention to Detail and Standardisation

Status / Rank Pin — Bronze / Silver / Gold

Inviter

Share ARC with the people who need it

Inviters are members who actively recruit new people into ARC. With three levels of recognition — Bronze (5 invites), Silver (15 invites), and Gold (30+ invites) — this role rewards the members who are most passionate about sharing ARC with the world.

What you'll do

Actively introduce potential members, facilitators, and service providers to ARC. Track invitations. Earn progression through invite milestones.

A good fit if you enjoy

Social energy, genuine belief in ARC, networking skills, communication ability.

What you'll develop

Referral marketing, community evangelism, social influence, relationship-based growth.

How you progress

Bronze: 5 confirmed invites. Silver: 15. Gold: 30+.

Your learning pathway

Level 1 Foundation — Community and Clarity of Direction

Status / Rank Pin — Highest Level

Hub Leader

Leads at the Highest Level

The Hub Leader owns and leads a hub within the ARC network. This is the highest operational role — a position of equity, responsibility, and leadership over a full community of spokes, facilitators, and members.

What you'll do

Govern a hub. Manage facilitators. Maintain standards. Grow the spoke network. Report to ARC Core. Build passive income through hub equity and spoke duplication.

A good fit if you enjoy

Proven track record through the grade system, leadership ability, business management skills, deep ARC alignment.

What you'll develop

Hub governance, equity management, community leadership at scale, network duplication, passive income architecture.

How you progress

Complete full ARCverseCity curriculum, have run successful spokes, be approved by ARC Stewardship Council.

Your learning pathway

Level 4 Network — all topics required

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Coming Soon

Every Role Gets Its Own AI Support Assistant

When you take on a role inside ARC, you will have access to a preloaded AI chat assistant trained specifically on your role — what to do in common situations, how to handle tricky moments, who to contact, and what good looks like. Think of it as having an experienced colleague available any time.

Founding Member

The ARC Founding 40 Pin

The Founding 40 pin belongs to the forty service providers who join ARC at the foundation stage. It represents a commitment to the long-term vision of the network — and comes with the equity, recognition, and rights that go with that. There are forty spots, and they will not last forever.

Enquire About Founding 40
ARC Founding 40 Pin

The ARC Quality Standard

Businesses that complete ARC's quality review and meet our operational standards earn the ARC Approved badge. This is the visible mark of a business that operates to a higher standard.

ARC Approved Quality Certified
Get Involved

Find Your Place in ARC

Not sure which role fits? That is completely fine — most people start that way. Book a conversation and we will help you find where you fit, what you will enjoy, and how to get started. There is no pressure, no commitment, just a genuine chat.

Have a Conversation About Getting Involved Learn About ARC